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Frequently Asked Questions
General
Order & Billing
Shipping
Reseller & Collaboration
Return
Products
Promo, Discount & Offers
Reward Program
Payment Information
What are the delivery charges for online orders?
We offer affordable and transparent delivery charges based on your location and order weight.
Exact shipping charges are shown during checkout before you make the payment.
How long will delivery take?
Orders are usually delivered within 3–7 working days, depending on your city and product availability.
You will receive tracking updates once your order is shipped.
. What happens after I place my order?
After placing your order:
You will receive an order confirmation email/SMS
Our team will start processing & packing your item
Once shipped, you will receive a tracking link to follow your package
Will I receive an invoice for my order?
Yes, a digital invoice is automatically generated and sent to your email after the order is placed.
You can also download it anytime from your account dashboard.
Order & Billing
How can I cancel my order?
Orders can be cancelled before they are shipped.
To cancel, simply contact our support team or use the “My Orders” section on the website.
How do I check my order status?
Orders can be cancelled before they are shipped.
To cancel, simply contact our support team or use the “My Orders” section on the website.
Can I make changes to my order?
Minor changes (address, phone number, etc.) can be updated before dispatch.
Product changes are not allowed once an order is confirmed.
What payment methods are available?
We accept:
UPI
Debit/Credit Cards
Net Banking
Wallets
Cash on Delivery (available for selected locations)
Get In Touch
Have questions about your order, or a general enquiry
Free shipping on orders over a certain amount
Lifetime Customer Support
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