Refund & Return Policy – SatyamTechHub.com

1. 7-Day Return Eligibility

You can request a return within 7 days of receiving your order if:

• The product is damaged on arrival

• You receive the wrong or different product

• The product is defective or not functioning properly

• The item is missing accessories or components

Important:
To qualify for a return, the product must be:

• In original packaging

• With all accessories, manuals, and warranty cards

• Unused, undamaged, and in resellable condition

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2. Non-Returnable Items

The following items are not eligible for return or refund:

• Products that are used, physically damaged, or burned

• Software, digital products, activation keys, or licenses

• Items with tampered warranty seals or missing serial numbers

• Products returned without original packaging or accessories

• Customized or special-order items

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3. Replacement Policy

If your return request is approved:

• We will arrange a free replacement of the same product.

• If the product is out of stock, you will receive either:

  • An alternative product of your choice, or

  • A store credit, or

  • A refund (in select cases)

All replacements depend on product availability and verification.

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4. Refund Policy

Refunds are provided only when:

• Replacement is not possible, or

• Product is unavailable and customer chooses refund

Refund Processing Time:

• 5–7 business days after product inspection & approval

• Refund mode will be the same as the original payment method

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5. Return Process

To request a return or replacement, follow these steps:

1. Contact our support team via email or phone

2. Share the following details:

   • Order ID

   • Issue description

   • Photos/videos of the product and packaging

3. Our team will verify the case within 24–48 hours

4. If approved, we will arrange a pickup or request you to ship the product

5. Product inspection will be done at our facility before approving refund/replacement